Frequently Asked Questions (FAQ): 

How can I contact you? 

Via the contact form or by mail. Our sales representatives will contact you back as soon as possible. 

What are the minimum orders?

There are no minimums per style. Rubicon emphasizes on the quality, yet the possible exclusivity of a piece of jewelry.

Can Rubicon make a design for me? 

Yes we can. At Rubicon, our creative designers can work on a concept an realize drawings for you. We then create renderings either on 2D or 3D for the best result before to proceed following your requirements.

Can Rubicon make a sample for my design?

Yes. You will be charged a mold fee. Mold fees can vary with complexity of design.

Can my items be exclusive?

Yes. Your designs are always exclusive. Rubicon does produce for renown mid to high end fine gold jewelry brands from both Europe and the USA. However, we do carry our own designs that are not exclusive by default and could be purchased by retailers for instance.

Do you have ready made collections? 

Yes. Rubicon does carry its own collections (see tab Our Collection) which are available on purchase for any customers, typically retailers. 

Do you ship Internationally?

Yes. Although based in Thailand, Rubicon is a manufacturing and exporting company. Our production is exclusively destined for foreign markets, mainly Europe and the USA.

How long does delivery take?

Peak Season : 5-7 weeks

Off-Peak Season : 4-6 weeks



Privacy Policy

One of our missions is to provide you with a highly personalized professional service. Hence we value your privacy. While registering with us we require you to furnish some business information’s. When you share information with us, you enable us to provide services otherwise unavailable. Examples include personalized reminders you may request to be emailed to you. We guarantee that this information will be used only internally when required and will not be given in any form to any entity or company other than shipping company and our payment processors in the process of completion of an order, if placed by you.

All the information shared in the website including the images are the property of Rubicon Co., Ltd.

All customer data’s when transferred or exchanged through our site server are encrypted by the use of industry-standard encryption technologies. Disclosure if required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information. By using the website, you consent to all of the above uses of your data. Whether or not you use all of our personal services, we pledge to preserve your privacy.

If you have any questions about the privacy statement mentioned above, you can contact us via the contact form or by mail.